ALL OUR PIECES ARE DELIVERED IN OUR SIGNATURE DESIGNER PACKAGING.
DELIVERY TIME
ALL SIMA JEWELS PIECES ARE HANDMADE & CUSTOM MADE-TO-ORDER . WE ESTIMATE A WINDOW OF 10 TO 14 BUSINESS DAYS FOR YOUR PIECE/S TO BE CRAFTED, PRIOR TO BEING SHIPPED.
FOR THE MOST PART, THE JEWELLERY IS MANUFACTURED & SHIPPED WITHIN 10 BUSINESS DAYS.
SHIPPING
SHIPMENT TIME & CHARGES VARY ACCORDING TO DELIVERY ADDRESS & ARE CALCULATED UPON CHECKOUT.
REFUNDS & RETURNS
OUR CUSTOMERS SATISFACTION LEVELS ARE OF PARAMOUNT IMPORTANCE TO US & WE STRIVE FOR YOU TO BE HIGHLY CONTENT WITH YOUR PURCHASE. HOWEVER, ALL SIMA JEWELS PIECES ARE CUSTOM MADE-TO-ORDER, THEREFORE ARE NOT ELIGIBLE FOR A REFUND.
PLEASE REFER TO OUR DELIVERY & RETURNS POLICY FOR FURTHER INFORMATION REGARDING THIS MATTER : HERE